Who we are
At ZhushItUp, we respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.
The Data We Collect About You
When you interact with our website (such as placing an order, creating an account, or contacting us), we may collect, use, store, and transfer different kinds of personal data about you, which includes:
Profile Data: Includes your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.
Identity Data: Includes first name, last name, username, or similar identifier.
Contact Data: Includes billing address, shipping address, email address, and telephone numbers.
Transaction Data: Includes details about payments to and from you and other details of products you have purchased from us.
Technical Data: Includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
How We Collect Your Data
We collect data through:
- Direct Interactions: When you fill in forms, create an account, place an order, subscribe to our newsletter, or correspond with us by email or contact form.
- Automated Technologies: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns using cookies and similar technologies.
How We Use Your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
To comply with a legal or regulatory obligation.
To process and deliver your orders for decoupage papers and craft supplies.
To manage your account and customer relationship with us.
To manage payments, fees, and charges.
To improve our website, products, services, marketing, and customer relationships.
Cookies
Our website uses cookies to distinguish you from other users of our website. This helps us provide you with a good experience when you browse our website and also allows us to improve our site.
Comment Cookies: If you leave a comment, you may opt-in to saving your details in cookies for your convenience.
Account & Cart Cookies: If you log in or add items to your cart, we set temporary cookies to save your login information, screen choices, and shopping cart contents.
Who we share your data with
We may share your personal data with trusted third parties necessary to run our e-commerce operations, including:
- Service Providers: IT and system administration service providers, web hosting, and analytics providers.
- Logistics & Shipping Partners: Couriers and shipping companies required to deliver your physical orders to your address.
- Payment Processors: Secure third-party payment gateways used to process transactions safely.
- Legal Authorities: When required to comply with applicable laws, regulations, or legal processes.
How long we retain your data
We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, tax, or reporting requirements. For tax and legal purposes, order and transaction records are typically kept for up to 7 years.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Your Legal Rights (GDPR)
Under data protection laws (including the GDPR), if you are located in the European Union, you have rights including:
- Right of access: You have the right to request copies of your personal data.
- Right to rectification: You have the right to request that we correct any information you believe is inaccurate.
- Right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- Right to restrict processing: You have the right to request that we restrict the processing of your personal data.
- Right to object to processing: You have the right to object to our processing of your personal data.
If you wish to exercise any of these rights, please contact us at info@zhushitup.com.
Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us at:
- Email: info@zhushitup.com
- Address: Winterswijk, The Netherlands